Refund Policy
We want you to feel confident when purchasing from Herhenbar Premium. This Refund Policy explains how refund requests are handled for our digital products.
1. 7-Day Satisfaction Guarantee
Your purchase is protected by a 7-day satisfaction guarantee. If the digital collection does not meet your expectations, contact us within 7 days of purchase at support@armonisse.com.br.
2. Digital Product Delivery
Our products are digital and delivered through instant access/download. Because digital files cannot be physically returned, refund requests are reviewed to prevent abuse while still honoring our satisfaction guarantee.
3. Eligible Refund Situations
You may request a refund within 7 days if:
- You are not satisfied with the digital collection;
- You accidentally purchased the same product more than once;
- You experienced a technical issue that prevented access and we could not resolve it;
- The product was materially different from what was described on the sales page.
4. How to Request a Refund
Email support@armonisse.com.br with your order email, product name, purchase date, and a short explanation. We may ask for information needed to locate and verify the order.
5. Processing
Approved refunds are processed through the payment platform or payment provider used at checkout. Processing times may vary depending on the provider, card issuer, bank, or country.
6. Access After Refund
Once a refund is issued, access to the purchased digital product may be revoked and you must stop using, downloading, copying, or sharing the files.
7. Abuse of Refund Policy
We reserve the right to refuse refunds in cases of suspected abuse, fraud, repeated refund requests, unauthorized sharing, or violation of our Terms of Use.
8. Contact
For refund requests or download help:
Email: support@armonisse.com.br
Website: goldencrunch.armonisse.com.br